Privacy Policy

Last Updated On 16-Mar-2025

Effective Date 16-Mar-2025

This Privacy Policy describes the policies of

Smaga Monika Smaga,
Nad Brda 4, Bożenkowo,
Osielsko
86-021,
Poland,
email: hello@smagapaperwood.com,
phone: +48505863668

on the collection, use and disclosure of your information that we collect when you use our website ( https://www.smagapaperwood.com ).
(the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

1. Information We Collect:

   The following types of personal data may be collected, stored and used:

   1. information, such as your e-mail address, that you provide when registering on our website;

   2. information such as your name and email address that you provide to set up a subscription to our emails or newsletters;

   3. When you buy our products, we collect the personal information you give us. This includes your name, address and email address.
   4. Information contained in any correspondence you send to us by email or through our website, including communication content and metadata;
   5. When you browse our store, our system automatically receives your computer’s IP address. This gives us useful information about your browser and operating system.

2. How We Use Your Information:

   We will use the information that we collect
   about you for the following purposes:

   1. Creating user account
   2. Processing payment
   3. Administration info
   4. Manage customer order
   5. Manage user account

   Should we wish to use your information for any other purpose, we will request your consent. We will only use your information for the purpose(s) for which you have consented, unless we are required to do otherwise by law.

3. Retention Of Your Information:

   We will retain your personal information for a period of between 90 days and 2 years after the termination of your account, or for as long as we need it to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. There may be instances where we need to retain certain information for longer periods, such as for record-keeping or reporting purposes in accordance with applicable law, or for other legitimate reasons, including the enforcement of legal rights and the prevention of fraud. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

4. Your Rights:

   You have the right to access and rectify or erase your personal data, or to receive a copy of it. You also have the right to restrict or object to the active processing of your data, to ask us to share (port) your personal information to another entity, to withdraw any consent you provided to us to process your data, and to lodge a complaint with a statutory authority. These are the rights that apply under applicable laws. To exercise these rights, please contact us at hello@smagapaperwood.com.
   We will respond to your request in accordance with applicable law.

   Please note that if you do not allow us to collect or process the required personal information or withdraw your consent to process it for the required purposes, you may not be able to access or use the services for which your information was sought.

5. Cookies Etc.

   To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our
   Cookie Policy.

6. Security:

   The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

7. Grievance / Data Protection Officer:

   If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at: 

   Smaga Monika Smaga, Nad Brda 4, Bożenkowo, email: hello@smagapaperwood.com.
   We will address your concerns in accordance with applicable law.